If you’re about to get fingerprinted with a Live Scan in California, you probably have questions. What’s required? How long will it take? What happens if something goes wrong? At Downtown Live Scan, we’ve helped hundreds of folks just like you—and we’re here to clear up the most common questions so your Live Scan goes smoothly.
Live Scan Help Desk: Your Top 5 Questions Answered
Q1: What is Live Scan fingerprinting?
A: Live Scan is a digital fingerprinting method used to capture your fingerprints electronically and submit them for background checks with the Department of Justice (DOJ) and/or FBI. It replaces the older ink-and-paper method for many applications in California.
Q2: Who needs to get a Live Scan?
A: Many people do—for licensing, employment, volunteer positions, background checks, immigration, notary commissions, etc. If you’re unsure, check whether your agency requires Live Scan specifically. Curious about non-residents? See Can I Get a Live Scan If I’m Not a Resident? to clarify.
Q3: What should I bring with me to Live Scan?
A: To avoid delays, bring:
-
The correct “Request for Live Scan Service” form, filled out correctly
-
Valid, government-issued photo ID (driver’s license, passport, etc.)
-
Payment for fees (agency/DOJ/etc.)
-
Any agency-specific info (like ORI code, purpose, etc.)
Q4: How long will my Live Scan results take?
A: Usually 2–3 business days once submitted properly. However, delays happen if fingerprints are unclear, forms are incorrect, or the agency has a backlog. To learn more about timelines, check How Long for Live Scan Results?.
Q5: What if my fingerprints are rejected or I see errors in my Live Scan report?
A: If the print quality is too low, or the form has wrong/missing info, your submission may be rejected. If that happens:
-
Request a reprint (fix the form, clean/dry your hands, ensure clear ridge detail)
-
Bring your rejection notice so the technician knows what to correct
-
Follow up with the requesting agency if needed
Quick Reference Table
| Question | Key Takeaway |
|---|---|
| What is Live Scan? | Digital fingerprinting submitted to DOJ/FBI |
| Who needs it? | Licensing, jobs, immigration, etc. |
| What to bring | Form, ID, payment, agency info |
| How long results take | 2-3 business days typically |
| What if errors happen | Fix, resubmit, follow up with agency |
Final Thoughts
Knowing the answers to these questions will save you time, reduce stress, and keep your Live Scan appointment smooth. At Downtown Live Scan, we walk you through each step so you arrive prepared and avoid common mistakes.
👉 Want to make sure you meet all requirements? Get in touch with Downtown Live Scan or schedule your appointment today