Live Scan Help Desk: Tracking Your Results Made Simple
Q: Can I check the status of my Live Scan results in California?
A: Yes. After your fingerprints are submitted, you can track the status of your background check using your ATI number (Applicant Transaction Identifier) and your date of birth. This information is printed on the copy of your Live Scan form that you take home after your appointment.
Q: What do the statuses mean?
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Pending or In Progress – Your fingerprints are being processed by the Department of Justice.
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Completed – The background check is finished, and results have been sent to the agency that requested them.
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Rejected – Your fingerprints could not be processed, often due to poor quality or missing information. In this case, you’ll need to redo the Live Scan.
Q: How long does it take to see my results?
A: Most results are processed within 2–7 business days. However, some factors may cause delays, such as:
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Smudged or low-quality fingerprints
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A backlog of requests at the DOJ or FBI
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Additional review required if records are found
For more information visit our article How Long Does It Take to Get Live Scan Results in California?
Q: Where do the results go?
A: Results are sent directly to the agency that requested the background check, not to you as the applicant. If you need a copy, you’ll have to request it directly from the agency.
Q: What if I don’t see my results after a week?
A: If more than 7 business days have passed, take these steps:
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Double-check your ATI number and date of birth.
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Confirm with the requesting agency whether they received your results.
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If your submission was rejected, schedule a redo at Downtown Live Scan—we’ll help you get it corrected quickly.
Quick Reference Table
| Status | What It Means | Next Step |
|---|---|---|
| Pending | DOJ is still processing your fingerprints | Wait a few more days |
| Completed | Results sent to requesting agency | Contact the agency if you need a copy |
| Rejected | Fingerprints were not accepted | Redo Live Scan with corrected form/prints |
Final Thoughts
Checking your Live Scan results in California is simple once you know what to look for. Always keep your ATI number handy, because that’s your key to tracking the status. Remember, results go directly to the requesting agency, not to you—but at Downtown Live Scan, we make sure you leave with the paperwork and instructions you need to stay informed.
👉 Need help checking your Live Scan results or redoing a rejected submission? Contact Downtown Live Scan today for fast, accurate, and reliable service.