Live Scan Help Desk: Fixing Form Mistakes
Q: I made a mistake on my Live Scan form. What should I do?
A: Don’t panic. Mistakes on Live Scan forms happen more often than you’d think. The good news is, they can be corrected—you just need to follow the right steps.
Q: What are the most common mistakes people make on Live Scan forms?
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Writing the wrong ORI code learn more by reading our article Understanding the ORI.
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Using the wrong form for the agency
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Misspelling names or mixing up numbers
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Forgetting to complete required sections
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Submitting without the correct agency information
Each of these mistakes can cause delays or even rejection of your Live Scan results. Read our article on Avoiding Common Live Scan Errors.
Q: Can the Live Scan operator fix my mistake for me?
A: The operator can only enter what’s on the form. If the form itself is wrong, it’s your responsibility to bring the correct one. That’s why double-checking before you show up is so important.
Q: How do I correct a mistake after I’ve already been fingerprinted?
A: You’ll need to:
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Contact the requesting agency that required your Live Scan. Ask if they will accept a correction or if you need to redo the form.
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Get the correct Live Scan form (with the right ORI or OCA code, if required).
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Schedule a new Live Scan appointment and have your fingerprints resubmitted with the correct information.
Q: Will I have to pay again if I make a mistake?
A: In most cases, yes. Because the form and submission were incorrect, a new transaction is required. Some agencies may waive fees, but most applicants are responsible for redoing the process.
Q: How can I avoid mistakes on my Live Scan form in the first place?
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Always get your form directly from the requesting agency.
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Double-check that the ORI number and agency information are correct.
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Print neatly and clearly, or use typed forms if possible.
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Bring a valid, government-issued ID to match your form details.
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Review everything before you hand it to the technician.
Quick Reference Table
| Common Mistake | What Happens Next | How to Fix It |
|---|---|---|
| Wrong ORI code | Results sent to wrong agency | Get new form and redo Live Scan |
| Misspelled name or DOB | Delay or rejection of results | Correct form and resubmit |
| Wrong agency form | Application cannot be processed | Ask agency for correct form and redo |
| Missing information | Delays, form returned to applicant | Complete form fully and resubmit |
View our article on Rejections and Resubmissions for Live Scans.
Final Thoughts
Mistakes happen—but knowing how to handle them saves time, stress, and money. Always start with the correct Live Scan form, double-check your details, and ask questions if you’re unsure.
At Downtown Live Scan, we’ve seen it all, and we’re here to guide you through the process. If you need to redo your fingerprints or want help preparing your forms, our team is ready to make it simple.
👉 Don’t let a small mistake cause big delays—schedule your Live Scan with Downtown Live Scan today.